Austin Pierson, Responsible for Sciencelogic’s business across the UK, Southern Europe & Africa, with almost 20 years industry experience, has worked with many CIO’s in his roles in IBM & Sciencelogic, helping them drive measurable outcomes, and has also been a guest on previous BLTF podcasts.
- Ensuring Maximum Billable Hours, With An Ever Increasingly Complex IT Environment.
- Time 12:00 - 12:15
- Stage 'Acora' Innovation Stage
- Today’s legal IT environment is more complex than ever, with cloud, containers, sass and PaaS environments
- Customer and fee earner expectations are higher than ever
- How can we use AIOPS to fix problems in minutes, not hours, and even identify risk in services before an issue happens?
- Hear several client examples of real world use cases that have not only driven down MTTR, but also driven down number of employees per fee earner too