Agenda 2017

The 'Masergy' Main Stage

The Masergy Main stage led by Prof. Richard Susskind explored the current legal technological landscape and the impact that emerging AI solutions and systems will have on the sector, whilst evaluating the risks and management challenges ahead for the profession.

The sessions evaluated the growing gulf between technology and people, whilst adressing the trials of managing global infrastructures and innovation. The main stage explored new AI platforms and the impact that emerging technologies are having on the profession.

Time Schedule Speakers

Chairperson’s Opening Remarks
Professor Richard Susskind


Where Law Meets Technology: A CEO’s View
Andrew Leaitherland –  Managing Partner & CEO, DWF

  • A leadership perspective on the big technology trends
  • Taking a strategic approach
  • The Investment & implementation challenge
  • Lessons learned at DWF

Brainspace – The Future of Digital Investigations
David Nichols – Solutions Architect, International

  • Brainspace is radically altering investigative analytics by combining advanced machine learning and interactive data visualizations
  • The intersection of artificial intelligence and thoughtful user experience can augment the intelligence of your team
  • Dramatically increase the speed and efficiency of early case assessment, document review and internal investigations

Managing a Global Network
Marcel-HenriCIO, Dentons

  • Dentons’ strategic plan for technology
  • Sustaining growth and digital transformation
  • How to be global yet polycentric
  • The role of Legal Technology: reinventing the business of law



Chasing Shadows – The Artificial Lawyer
Orlando Conetta – Head of R&D, Pinsent Masons LLP

  • Overview of Legal AI
  • AI and knowledge engineering
  • Machine learning and natural language processing (NLP)
  • Complexity brakes on practical applications

Next Generation Cyber Security
Craig D`Abreo  VP, Security Operations, Masergy

  • The key trends and Challenges facing the legal sector for 2017
  • Navigating the challenges of Cyber Security / network defence
  • How advanced machine learning can be the solution for the sector
  • Importance of Data Protection and how firms can navigate the threat landscape

Keynote: Gamification Platforms – Enhancing Client Engagement
Yu-kai Chou – President, Octalysis Group

  • Why is it more important than ever to understand gamification and human-focused design
  • How to use Gamification Platforms to enhance client engagement within professional services
  • The Octalysis Framework and the 8 Core Drives
  • The consequences of various gamification designs (White Hat vs Black Hat; Intrinsic vs Extrinsic)

Panel: Gamification Platforms – Future of Legal Services Engagement

Yu-Kai Chou 
Heikki IlvessaloDevelopment Director, Castrén & Snellman
Professor Richard Susskind OBE (Event Chair)


Chairperson’s Closing Remarks
Professor Richard Susskind OBE



The 'Aderant' Innovation Stage

The Aderant Innovation stage chaired by Peter Wright, explored current systems, processes and solutions available for the profession, whilst looking at the new technology for the future lawyer.

The sessions investigated new applications including new smart apps, which are paving the way for client innovation and streamlined service, whilst also discussing the future of IT from the vendors perspective. In addition, the 2017 event explored how technology, firm innovation and users need to work together systematically to drive the firms of the future.

Time Schedule Speakers

Chairperson’s Opening Remarks
Peter Wright – Managing Director, DigitalLawUK


Lawyer Tech in the real world – it’s not Big and it’s Not Artificial
Jason Plant – Head of Lawyer Technology, DLA Piper

  • The 'agile' office - work collaboratively, work anywhere
  • Windows 10 - this is the one!
  • Office 365 or 2016 - tough choice or no brainer?
  • Pen or Pencil - digital markup, Microsoft or Apple in the tablet wars

Getting more from your Data & Cloud Strategy
Jonathan Bridges – Head of Cloud, Exponential-e

  • Maximise your data and drive a deeper insight to gain increased customer centricity and content personalisation
  • How changes in data an artificial intelligence challenge previous thinking and allow new visualisation of the business
  • How cloud and agile working allows for acceleration of business change through data driven projects, maximising ROI

Law Firm 2020
Karen Bailey – Head of Sales and Solutions Consulting, Aderant

  • The technology of today, to move you to tomorrow
  • The Law Firm of 2020 - how to get your firm there
  • Preparing your firm to take full advantage of the opportunity that change inevitably brings

Customer Journey Mapping: Designing and implementing better customer experiences
Ben NicholsonDirector of Strategy, sharedo

  • Customer Journey Mapping: a framework to help you improve your customer experience
  • How many?! (part 1) The many different legal customer personas
  • How many?! (part 2) The many different customer touch points
  • Making your maps a reality

The Enterprise Immune System: Using Machine Learning for Next-Generation Cyber Defense
John Dyer Account Director, Darktrace

  • How new machine learning and mathematics are automating advanced cyber defense
  • Why 100% network visibility allows you to detect threats as they happen, or before they happen source allocation and lower risk
  • Real-world examples of unknown threats detected by ‘immune system’ technology

Productivity and the Journey to Paper-light Working
Roger Middlebrook –  Technical Director – Kutana Ltd

  • Mind the Gap! – Understanding the gap in knowledge between Business Services and end-users
  • Driver, Conductor or the Fat Controller? – Who should own the projects?
  • All aboard! – Why engaging end-users and vendors right at the beginning pays dividends
  • A Journey worth taking – Why 25% of the top 200 law firms use Kappris as part of their print management strategy

Increasing Scan Adoption for Increased Law Firm Efficiency
Anthony Barrett – Business Development Manager, nQueue

  • How an optimized paper strategy will deliver lower costs & reduce office wastage
  • Why scanning is Better – Ease of access, efficiency, collaboration & increased security
  • How scanning with Optical Character Recognition turns an image into a usable document
  • How OCR is eliminating time wastage right across the legal sector

Connected Futures, Connected Workspace
James GildingManaging Director, Mitie Connect

  • Innovation means new ways of thinking & really understanding what is needed by your clients
  • How this impacts business processes and how we manage our information and documents
  • How expectations of X & Y generation will drive the use of technology in business



From Automation to Algorithmic. Firms who are Re-imagining Law with Neota Logic
Richard Seabrook – European MD, Neota Logic

  • The journey from traditional practice of law to a future of 'Algorithmic Law'
  • Real life case studies
  • Practical advice to get started

Client innovation within a rapidly changing IT landscape
Hugh Anderson Head of IT Projects, GSMA

  • Business Innovation Case Study
  • How businesses can adapt within a changing landscape
  • Why data is important to a business
  • How Smart Applications can help a business and an Industry
  • How Smart Applications can empower your customers

Mobility, Usability, and Productivity without Sacrificing Security and Compliance
Daniel Ibrahim – Director of Strategic Accounts, NetDocuments

  • Key security measures and regulatory compliance you should know about
  • How to empower your lawyers with productivity tools that work how and where they do
  • Critical elements of creating a secure and compliant mobile-first, cloud-first technology infrastructure

How Artificial Intelligence Can Transform Due Diligence
Emily Foges – CEO, Luminance

  • The digital-led explosion in enterprise data is becoming unmanageable
  • M&A work is becoming ever more complex, while clients are reluctant to pay more
  • Artificial intelligence can now take care of low-level cognitive tasks, like document review
  • What is the future for lawyers as AI becomes a widely-adopted solution?
  • Short demonstration of how Luminance can assist with due diligence

Panel: Future Legal IT: A Vendors Perspective
Nigel ReaDirector of Precedents, Drafting & Forms, Lexis Nexis
Ryan SoosayrajDirector of Product Management, Workshare
Martin TelferSVP / EMEA Chief, Fulcrum GT
Janet Day (chair)

  • Current legal technology landscape
  • Law firm change management and vendor approach to resistance – How to add value
  • Disruptive technology that is leading way – But is this an intelligent approach?

Chairperson’s Closing Remarks
Peter Wright – Managing Director, DigitalLawUK



The 'Cisilion' Lounge Stage

The Cisilion Lounge Stage chaired by Andrew Haslam explored information governance, data and firm security, including the impact that emerging technologies has had in the evolution of the legal risk landscape.

The sessions explored how firms are currently managing global communications and the flow of information around an uncertain political backdrop. This stage dissected the security issues that firms are increasingly facing and explored how new disruptive technologies, such as blockchain, can increase data security via smart contract management.

The agenda also set out how firms in the UK will continue to manage data in the face of an EU Exit and the impact on current legislation.

Time Schedule Speakers

Chairperson’s Opening Remarks
Andrew Haslam – UK eDisclosure Project Manager, Squire Patton Boggs


Panel: Information Security – Are Law Firms the Soft Underbelly of Their Client’s Data Security?

FC – CEO, Redacted Firm (‘Freaky Clown’)
David Robinson – Head of IT Security, Herbert Smith
Matthew Parker – Head of Information Security, Mourant Ozannes
Andrew Haslam (Chair)

  • Are law firms really the weakest link in the security chain
  • An overview of the threats
  • Firewalls; technology v’s Human, what’s the best approach
  • Even without GDPR, what’s your breach notification plan
  • Do the staff / partners of law firms truly understand why they are a target

Do You Have What IT Takes?
Alex Hooper – CTO, Cisilion

  • Current trends in IT affecting the legal industry
  • How collaboration can transform your firm
  • Providing the collaborative workspace
  • What Cisilion can provide and Bird & Bird case study

Protecting the Law Firm of the Future
Maurice Cashman –  Director of the Enterprise Architecture Team, Intel Security

  • The impact of global digital megatrends and shifts in the cyber threat landscape on the legal sector
  • The successful law firm of tomorrow - being agile in business
  • Cyber security as a key business enabler for digital transformation
  • Cyber security issues that today’s law firm must address
  • How emerging solutions can help make law firms resilient for the future

Your Clients, Technology & You
Barry Vickery General Manager, Corporate Services, InfoTrack

  • Managing client demands and efficiency expectations in law firms
  • Showcasing solutions that enable profitability
  • How innovative technology facilitates these goals

Blockchain in The Legal Sector – Taking the Smart Approach
Joseph Raczynski Legal Technologist, Joe Technologist

  • Quick Overview of Blockchain Technology
  • What is Happening Now for Law Firms in this Space
  • Where will Blockchain take off in the Legal Industry
  • What the Future May Look like with Blockchain



Managing Law Firm Communications
Neil Renfrew – Founder, ‎Athenian IT
John Salt – CIO, Keoghs

  • Managing technology & processes in a converging IT landscape
  • Evolving with new technologies & platforms, whilst ensuring secure flow of information
  • Enforcing governance across global platforms, for unified communications

Small Change, Big Impact
Ben Mills – Managing Director, Legal, BigHand
Andy Fielder – Chief Technology Officer, BigHand

  • The power of quick wins in Technology
  • Small change, big impact - utilising existing platforms
  • BigHand Now – the business benefits
  • BigHand Success Stories

GDPR – It’s Inevitable, What Should You Be Doing About It?
Ann LaFrance – Partner, Squire Patton Boggs (UK) LLP
Paul Donovan – Founder & Principal Consultant, Navodon Consulting
Gerry Facenna QC Monckton Chambers
Andrew Haslam (Chair)

  • Why you need a data map now
  • How will data move across the channel
  • What might change on Brexit
  • Key takeaways

Chairperson’s Closing Remarks
Andrew Haslam – UK eDisclosure Project Manager, Squire Patton Boggs



The 'Seal Software' Future Tech Stage

The Future Tech stage chaired by Chris Bull looked at the future technology and systems, which are advancing legal services.

The sessions explored the future of intelligent systems, analysed the advancements of predictive coding and reviewed the benefits of ‘unstructured’ data analytics. The FutureTech Stage shed light on the next generation of law and highlighted what is being achieved for the legal community of tomorrow.

Time Schedule Speakers

Chairperson’s Opening Remarks
Chris Bull – Executive Director, Kingsmead Square


IBM Watson & The Emergence of Cognitive Law
Brian KuhnCognitive Law, Domain Leader

  • What is Cognitive Computing?
  • How will cognitive computing transform legal practice?
  • How are law firms and corporate law departments using Watson today?
  • Technology demonstration.

The Forgotten Hole in Client Security
Steve Flavell  Co-CEO, LoopUp

  • The security shortcomings of traditional conferencing tools
  • How to address security on conference calls
  • What to look for when selecting a remote meeting solution

PANEL: Next Generation Tech: LawBot

Ludwig Bull – Managing Director, LawBot
Nadia Abdul – Head of Legal Research, LawBot
Rebecca Agliolo – Commercial Director, LawBot
Professor Richard Susskind OBE (Chair)

  • The story of LawBot
  • Technology and legal education
  • Tomorrow’s lawyers

Prepare for anything with AI & ML
Tobias HannonVP, EMEA, Seal Software

  • M&A due diligence can be done in a weekend
  • React to any new regulation and deregulation & take immediate steps to mitigate risk
  • Respond to any contractual questions within 24 hours
  • You can convert dark data into actionable intelligence

The Business of Law but Not as We Know it
Derek Southall Partner and head of Innovation and Digital, Gowling WLG (UK) LLP

  • The technological threats and opportunities coming our way
  • Some of the cost-effective technologies which can help us
  • Lessons learnt and words of advice



Technology & Court Decisions around the World
Ben Gardner Data & Information Architect, Linklaters
Paula Fearon – ‎Senior Associate, McCann FitzGerald
Chris Dale – ‎eDisclosure Information Project (Chair)

  • Technology and the courts around the world
  • Using eDiscovery skills and tools for wider purposes
  • Where are we heading.

Client, Matter & Fee-Earner Profitability
Barry Talbot – Managing Director, Informance

  • Cost allocating rules
  • Comparisons to budget and / or forecast
  • How to analyse variances
  • How to be more profitable

The Power of The Data You Despise
Gary Richardson Head of Data Engineering, KPMG
Mark Cordy Director, Risk Consulting, KPMG

  • Your organisation sits on large pools of dark data but are you exploiting it?
  • Organisations are increasingly leveraging this dark data to make sense of the world are you?
  • Have you consider the impacts on your business of not realising the value of this dark data?
  • What is machine learning and how can it help exploit dark data?
  • What steps should I take to start making an impact with dark data?

eSignatures – Sign Anywhere, Anytime on Any Device
Stephen MasonBarrister & Author

  • Background to Electronic Signatures
  • The different types of Electronic / Digital Signature
  • eSignatures - the global footprint
  • E-Signatures within the legal & law industry?



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